Technology Management

You take good care of your car. Your office space is in excellent shape. Do you maintain your company's most valuable investment - your computers - with the same care?

If you are like most small business owners, probably not. But you can change that.

What you're missing is professional IT management. Hoping your computers don't break is not management. Neither is hiring your neighbor's nephew who happens to be a "computer guru" because he owns an iPad.

You need a qualified professional who takes a management approach to technology investments, and balances your business objectives with technical requirements and costs.

Our technology management service plans are designed to give you the critical support you need without the expense of a full-time IT staff.

Most IT consultants make money when your computer breaks. They nickel and dime you to death. But with our technology management, you'll pay one flat, affordable rate.

Our goal is to prevent computer problems from escalating into downtime, business interruption, and data loss.

Time and Material Project Work

IT Management does not include major project work, such as relocation, network migrations, and major upgrades. These project services are offered on an as-available basis. However, as a managed client, you will have priority over other projects.

Features

  • Monitoring and reporting for all key systems
  • Managing all Windows updates and security patches for your workstations and servers
  • Firewall & VPN
  • Spam Filtering, Email Archiving, and Email Encryption
  • Full network documentation
  • Asset tracking
  • Full unlimited helpdesk services including immediate remote support for software issues
  • Managed Virus Protection
  • Managed SpyWare Protection
  • Managed Spam Blocking
  • Basic web site hosting
  • Domain name registration and management
  • No long term contract or commitment
  • All onsite and remote services and support included
  • Trouble ticket reporting system for user problems and project management


Note: Service specifics and service level agreements are custom tailored to fit each client's needs. Services listed here are an example of what is available, not all services are included in all agreements and not all services are listed here.