Managed Data Solutions

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    Microsoft Small Business Specialist

    Microsoft Small Business Specialist Certified Professional
Microsoft CRM

Service Your Customers, Build Your Business

Why CRM?

Acquiring, servicing, and retaining customers are key challenges for every business. A streamlined strategy that connects all customer-facing processes and activities can help keep customer relationships at a desired level. With CRM solutions, you can craft such a strategy. You can integrate sales, services, and marketing processes to provide a satisfactory customer experience while maximizing your revenue potential.

Why Microsoft Dynamics CRM?

To compete in today’s information-driven world, you need a clear understanding of your customers and the ability to quickly take advantage of new opportunities in a fast-changing marketplace. Microsoft DynamicsTM CRM 3.0 Small Business Edition with Microsoft® Windows® Small Business Server 2003 Premium Edition provides the tools you need.

Combining the infrastructure to consolidate customer information from across your company with great security features and enhanced installation and management features, Microsoft CRM 3.0 Small Business Edition and Windows Small Business Server 2003 Premium Edition will help your company build closer relationships with customers and achieve new levels of profitability.

Top 5 Reasons Why Microsoft Dynamics CRM 3.0 Small Business Edition and Microsoft Windows Small Business Server 2003 Premium Edition Add Value to Your Company

  1. Work directly within Microsoft Office Outlook®: Microsoft CRM 3.0 Small Business Edition and Windows Small Business Server 2003 Premium Edition enable you to work directly within the familiar, comfortable Microsoft Outlook environment, as well as other Microsoft Office applications.
  2. Maintain one set of customer information: Create a single repository for every piece of customer information that everyone in your company collects and then make that information instantly accessible, wherever and whenever it is needed.
  3. Safeguard the security of your company’s information: Protecting the integrity of your customers’ personal information and your company’s business data is vital. Microsoft CRM 3.0 Small Business Edition and Windows Small Business Server 2003 Premium Edition offer the capabilities you need to keep your data safe.
  4. Send and receive faxes without leaving Microsoft CRM 3.0 Small Business Edition: Increase productivity within your company by enabling your employees to create, send, and receive faxes right from their desktop.
  5. Migrate from Outlook Business Contact Manager to Microsoft CRM 3.0 Small Business Edition: As your company grows and expands, add new capabilities that make it significantly easier to share and manage customer information, and build lasting, profitable relationships with your customers.

Want to know more? Read the Microsoft Dynamics CRM 3.0 datasheet or contact a Small Business Specialist at Main Street Access.